Warranty
Question: My Peplink device is out of warranty. What should I do?
Answer: You need to buy SmartCare for the device to resume warranty service. You will be required to provide a "diagnostic report" as a proof that the device is in good working condition.
Every Peplink Balance comes with 90 days complimentary telephone technical support and 8x5 email support.
Gain extra peace of mind now with Peplink TotalCare and extend your service coverage up to 3 years. With Peplink TotalCare, you will get assistance from the experts and get professional support in planning, preparation, installation, and post-deployment phases.
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1-Year Extended Warranty for Balance 20L/20W/20
CAD$41.00Extend your warranty for an extra year Learn More -
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1-Year Extended Warranty for Balance 200
CAD$102.00Extend your warranty for an extra year Learn More -
1-Year Extended Warranty for Balance 300
CAD$119.00Extend your warranty for an extra year Learn More -
1-Year Extended Warranty for Balance 210
CAD$164.00Extend your warranty for an extra year Learn More -
1-Year Extended Warranty for Balance 310
CAD$205.00Extend your warranty for an extra year Learn More -
1-Year Extended Warranty for Balance 380
CAD$246.00Extend your warranty for an extra year Learn More -
1-Year Extended Warranty for Balance 390
CAD$370.00Extend your warranty for an extra year Learn More -
1-Year Extended Warranty for Balance 580
CAD$370.00Extend your warranty for an extra year Learn More -
1-year Smart-Care Warranty for Peplink 210/310
CAD$407.00Peplink SmartCare is an integrated service package to fully protect your investment in Peplink products. Your customers can enjoy extra peace of mind with this all-in-one service and protection. Learn More